RentBook mobile app and payment-page privacy policy
This policy explains how RentBook collects, uses, stores, and shares personal information when landlords use the RentBook mobile app and when tenants use RentBook's rent or deposit payment webpages.
Who This Policy Covers
RentBook is a rental-management service primarily intended for landlords in India. This policy applies to:
- landlords using the RentBook mobile app, and
- tenants or other recipients who open a shared rent-payment or deposit-payment webpage created through RentBook.
This policy applies to personal information processed through the RentBook mobile app, related web pages, and associated support or collection interactions.
Information We Collect
- Account and profile information, such as your name, email address, profile image, and other details you choose to provide.
- Identity, tax, payment, payout, billing, and recordkeeping information where relevant to using the service, including legal name and PAN where provided or required.
- Property, tenancy, contact, collection, receipt, and transaction-related information submitted through RentBook.
- Information shown or submitted through shared web pages used for payment, collection, or receipt-related interactions.
- Device, browser, log, and similar technical information needed to operate, secure, and improve the service.
How We Use and Share Information
- We use information to provide, maintain, secure, and improve RentBook and its related payment, collection, and recordkeeping features.
- We may use information to authenticate users, create and manage records, generate receipts or related documents, communicate with users, provide support, and comply with legal, tax, or regulatory obligations.
- We may share information with service providers, payment-related partners, communication providers, professional advisers, regulators, law enforcement, or other parties where reasonably necessary to operate the service, protect rights and safety, prevent fraud, or comply with law.
- If you complete a payment through an external payment app or payment provider, that party may process information under its own terms and privacy policy.
Retention, Security, and Your Rights
- We keep information for as long as reasonably necessary to provide the service, maintain business and legal records, resolve disputes, prevent fraud, and enforce agreements.
- We use reasonable safeguards to protect personal information, but no method of storage or transmission is completely secure.
- Depending on applicable law, you may have rights to request access, correction, deletion, or other privacy-related actions regarding your information.
- Privacy or data requests should be made through the support or contact channel made available in the app, store listing, or official website associated with RentBook.
Children, Updates, and Contact
RentBook is not designed for children. If you believe that personal information has been provided by a child in connection with the service, please use the support or contact channel made available with the service so the matter can be reviewed.
We may update this policy from time to time. When we do, we will update the "Last updated" date on this page. Material changes should be reviewed before you continue using the service.
Questions or requests relating to privacy, personal information, or data rights should be submitted through the official support or contact route associated with RentBook.